Insights
Plain-English guides to community-based care: non-emergency medical transportation, adult day services, home and community-based services, EVV, and documentation that holds up. Plus notes on how we build ZeitRide and Adult Day Genie.
What is non-emergency medical transportation (NEMT), and how does Medicaid cover it?
NEMT is the Medicaid ride to covered care. Who qualifies, how rides are arranged, federal driver rules, and what NEMT providers should document.
Adult day services explained: social vs. adult day health, who qualifies, and how it is paid for
What adult day centers do, how social and adult day health models differ, how Medicaid HCBS waivers and private pay fit, and what a typical day looks like.
Home and community-based services (HCBS) and aging in place: why community care matters
What Medicaid home and community-based services are, the legal roots of community care, and why transportation and adult day programs hold it together.
EVV in 2026: what the federal mandate covers, what it does not, and where adult day fits
The federal EVV mandate covers in-home personal care and home health, not adult day centers. What it requires and why attendance accuracy still matters.
Documentation that survives a Medicaid audit: a checklist for NEMT and adult day providers
What trip records, signatures, attendance and service logs should contain so NEMT and adult day providers can back every Medicaid claim on request.
Building healthcare software with the people who use it: how customer suggestions shape Prasar Health
At Prasar Health, providers help decide what gets built next. How suggestions become features, why they ship to everyone as settings, and what we decline.
The record is the product: what NEMT fleets and adult day centers have in common
A completed trip and a day of attendance are the same thing to a Medicaid payer: a claim backed by a record. What makes that record hold up, and why paper and spreadsheets fail.